At Pinco Casino, player well-being comes first. Gambling is meant to be fun, but it’s important to keep it in balance and know when to pause. That’s why we provide practical tools that can help you manage your play, spending, and account access.
Deposit Limits
You can set deposit limits to help keep your spending within an amount that feels right for you:
- Daily deposit limit
- Weekly deposit limit
- Monthly deposit limit
These limits are designed to make it easier to stay in control and avoid spending more than you planned. You can change them through your account settings whenever you need to, although some limit changes may require a waiting period for safety reasons.
Time-Outs
If you feel like you need space from gambling, you can choose a short cool-off period:
- 24 hours
- 7 days
- 14 days
During the selected time-out, your account access will be restricted and marketing messages will be stopped. It’s a simple way to step back, clear your head, and focus on other parts of your life without casino-related distractions.
Self-Exclusion
For a longer break, or if gambling no longer feels manageable, self-exclusion options are available:
- 1 month
- 3 months
- 6 months
- 12 months
Once self-exclusion is active, you won’t be able to access your account for the period you selected. After that time has passed, you may request to reactivate your account.
Account Closure
If gambling is starting to feel overwhelming, or if you simply want to stop permanently, please contact us directly at support@canada-casinopinco.casino to close your account. Honestly, asking for help early can make a real difference. Our team will support your request and handle it with care.
Recognising Problem Gambling
Warning signs may include:
- Spending more money or time gambling than originally planned
- Gambling to recover previous losses
- Borrowing money to fund gambling
- Hiding gambling behaviour from friends or family
- Feeling anxious, stressed, or irritable when not gambling
If these patterns keep happening, it’s important to speak with a trained professional. Gambling problems can affect anyone, and support is available across Canada.
Support Resources
We have partnered with organisations that offer guidance and assistance:
- ConnexOntario: 1-866-531-2600 / https://www.connexontario.ca
- Responsible Gambling Council: https://www.responsiblegambling.org
- Gambling Support BC: 1-888-795-6111 / https://www.gamblingsupportbc.ca
These services offer confidential support, information, and guidance for people dealing with gambling-related concerns, as well as advice for family members and friends.
Age Restriction
Our services are available only to persons aged 18 years and over. We use verification checks to help prevent underage registration and gambling. Parents and guardians are encouraged to install parental control tools and block access to gambling websites where needed.
Gambling should always be treated as entertainment, not a way to make money. If it stops feeling enjoyable, it’s time to take a break and reach out for support.